Privacy Policy

This Privacy Policy is formulated by wetbrushussale.com to explain how our platform collects, uses, stores, protects and manages personal information of all users. This policy applies to all visitors, registered members, retail customers, wholesale partners and media contacts who access and use wetbrushussale.com. By browsing the website, registering an account and using our services, you fully agree to the information collection and usage rules specified in this policy.

We regard user privacy protection as one of the core tasks of platform operation. All user information collected by wetbrushussale.com will only be used for normal platform operation, order processing, service delivery and necessary communication. We will never sell, rent, leak or illegally transfer your personal information to any third party without your explicit consent. We reserve the right to update this policy according to industry norms and platform operation adjustments, and revised content will be published on the official page of wetbrushussale.com in a timely manner.

We always abide by the principle of prudence and moderation in information management. Every link related to user information is managed by dedicated staff with strict access control, to create a safe information environment for every user of wetbrushussale.com.

When you use services on wetbrushussale.com, we collect information according to different usage scenarios, and all collection activities follow the principles of necessity and moderation. The first category is browsing data. When you visit the website, the system will automatically record non-identifiable information such as IP address, browser type, device model, access time and page browsing tracks. This data is only used to analyze website operation status and optimize user experience, and cannot be linked to your personal identity.

The second category is account registration information. If you register a personal account on wetbrushussale.com, we will collect your user name, login password and bound email address. This information is used for account identity verification, password retrieval and receiving platform notifications. The third category is order and transaction information, including recipient name, delivery address, contact information, order content and payment records. This information serves as the basic guarantee for us to complete delivery and after-sales services.

The fourth category is communication records. When you send emails to press@wetbrushussale.com, support@wetbrushussale.com and wholesale@wetbrushussale.com for consultation, cooperation and feedback, we will retain email content and contact information to track and resolve your problems effectively. We will not collect redundant personal information that has no connection with platform services.

All user information collected by wetbrushussale.com is used within legal and reasonable scope. We use registration information to manage accounts and ensure normal login and usage. We rely on order and delivery information to complete product picking, packaging and global distribution, so as to deliver goods accurately to designated addresses. We use relevant information to handle after-sales work such as returns, refunds and complaint feedback, and respond to user demands in a timely manner.

We analyze browsing and transaction data to understand user preferences, optimize product selection and website functions, and continuously improve overall shopping experience. We will send order status reminders, logistics notifications and platform activity information to your bound email in accordance with your authorization. For wholesale partners and media institutions, we use submitted information to carry out business docking and official communication.

We impose strict restrictions on the usage of user information. All data is limited to the internal operation of wetbrushussale.com, and we will not use user information for illegal marketing and spam promotion. Every usage behavior of user information is recorded and supervised internally.

wetbrushussale.com adopts industry-standard encryption technology and secure dedicated servers to store all user information. Sensitive information such as account passwords, payment records and personal contact details are stored in layers with high-level encryption. Our technical team conducts regular server maintenance, security detection and vulnerability repair, to prevent network attacks, hacker intrusion and data leakage.

User data is stored in an independent secure database. Only authorized internal staff can access the data, and all staff who have access to user information have signed formal confidentiality agreements. We will hold relevant personnel fully responsible once information leakage caused by internal staff occurs.

The storage period of user information complies with service requirements. Account and order information will be retained during your use of platform services. After all after-sales procedures are completed, we will keep transaction data for a reasonable period in accordance with operational norms. You can log in to your account to inquire, modify or delete personal information within the scope permitted by the system.

Under normal circumstances, wetbrushussale.com will not actively share or disclose your personal information to irrelevant third parties. We may disclose information appropriately only in limited situations. We will share information with the third party you designate if you provide explicit consent in written form. We need to disclose necessary information to logistics providers and payment service partners to complete order delivery and fund settlement. All cooperative parties must sign confidentiality agreements, and they can only use the information to complete agreed services.

We will truthfully disclose relevant information when required by formal legal procedures and regulatory authorities. We always adhere to the principle of protecting user privacy and control the scope of information disclosure to the minimum required range. We will not take the initiative to disclose user information to the public without legitimate reasons.

As a user of wetbrushussale.com, you have the right to view, modify and update your personal profile, delivery address and bound email at any time. You can also apply to delete unnecessary historical data and turn off information push authorization. If you find your information is leaked or abused, please contact support@wetbrushussale.com immediately, and we will launch an investigation and take risk control measures right away.

We may revise this Privacy Policy from time to time. The updated policy will take effect immediately after being published on wetbrushussale.com. Your continued use of the website after updates means that you accept the revised content. We recommend that you check this policy regularly to stay informed of the latest rules related to personal information protection.